Eric the Red

So I was at Best Buy today trying to activate a new line on my family plan. The phone was a motorola V385.

Those who know me well are aware that I have used every cellular service offered in my area, and to date no network has matched the coverage of Verizon for my purposes. You may disagree, and thats fine. I welcome any experiences on wireless coverage.

So back to the activation…..the Best Buy sales associate collects the relevant information, scans the ESN on the phone….and is answered with a big blaring warning “Unknown ESN or phone not E911 complaint”

Best Buy rep calls Verizon support, with the same result.

So how can a network that calls itself the most reliable be unable to activate its own phones? Amazing! Now I get to make two trips!